ShareFile Upload Link From Email Signature
When a customer uses the link from your email signature to upload files, the files are sent to your ShareFile "File Box" folder.
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Unable To Open Client Files Sent By Email
You may be unable to open the files because they were sent through a cloud sharing site. For security reasons, we block access to cloud sharing sites like Google Drive, Dropbox, and OneDrive. It is recommended to use ShareFile as an alternative.
How to Add A Sender to The Spam Blocklist
Sign into ProofPoint at https://us3.proofpointessentials.com/app/login.php After signing into ProofPoint click on “Settings” Click on “Sender Lists” Enter the entire email address or domain of the sender you wish to block Click “Save”
How to bypass UnsubCentral when it blocks email
If UnsubCentral blocks an email that you need to send you can bypass the block by following the instructions in this video: https://youtu.be/S8n8PWWlUik
Things To Note When Replacing Your Mobile Device
For everyone that uses remote access it is important to be aware that if you replace your mobile phone you will have to submit a ticket to have your 2-factor authentication reset. This will require that you submit a ticket to IT, and then I will ...
How to see if an email has been caught in quarantine and release it:
Go to ProofPoint at https://us3.proofpointessentials.com/app/login.php Sign in with your Microsoft 365 login. Click on "Log Search". Under "Status:" click on the drop down box and select "Any". Then choose the desired Date/Time and enter the "From" ...